Challenge
- An online vendor risk management tool from one of the largest Cloud and ITSM Company
- Not configured to the Premise business needs
- Not satisfied with the support and its availability
- This was increasing the efforts and backlog of vendor risk assessments
Solution
- A solution comprised of an online cloud-based platform and end-to-end vendor risk assessment managed services
- ComplyScore replaced the existing Risk Management tool
- ComplyScore configured to Customers unique business needs
- Helped with all the necessary provider compliance and controls needed for Premise Health
Results
- Increased customer satisfaction with thee customization and high support availability
- Increased quality and timely support
- Reduced efforts, increased compliance, reduced backlog, and risk
- Increased savings and vendor compliance
