How one of the largest video game company relies on ComplyScore to manage their Vendor Risk Assessment and Monitoring.

How one of the largest video game company relies on ComplyScore to manage their Vendor Risk Assessment and Monitoring.


 

Challenge

  • The customer had thousands of vendors, leading to a volume of assessments.
  • Had outsourced assessments to a provider in an eastern European country.
  • The customer was not satisfied with the existing service provider for multiple factors like scalability, availability.
  • The customer had frequent policy changes, needed scalability and faster turn around.

 

Solution

  • ComplyScore proposed and provided the professional managed services engagement.
  • ComplyScore took the knowledge transfer from the existing service provider within few weeks of time.
  • ComplyScore was up to speed with its robust assessment processes of assessments and best practices.
  • The managed services included the online assessments professional solution which was leveraged for the assessments.
  • ComplyScore also provided Vendor CyberScore to continuously monitor the vendor risk profile.


Results

  • ComplyScore offerings- managed services, CyberScore and solution was a complete package.
  • Provided assessments with faster turnaround and scalability to thousands of vendors
  • Helped customer manage the third party risk within budget and without any hassles or over heads.
  • ComplyScore helped improve the overall health of the third party risk posture.
  • The customer was able to continuously monitor and be proactive in managing the third party risks.